FAQ
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FAQ
Product
| Q: Is it shipped in one piece or does it have to be assembled ? |
| A: It has to be assembled, shipped in several pieces. |
| Q: Can I just get some individual parts of the product? |
| A: Yes, please contact us before you purchase. |
| Q: Where can I see the instructions? |
| A: They are in the package. |
| Q: How do I fasten the sink to my countertop? |
| A: Silicone would do the job. |
Shipping
| Q: How long does it take to ship my order? |
|
A: Most orders leave our warehouse within 3-7 business days, please allow 14-18 business days for delivery of the cabinets. If a rush order is needed, please send us an email and an extra freight charge will apply. |
| Q: How can I track my order? |
| A: You can track your order by using the tracking number. |
| Q: Do you ship nationally? |
| A: Yes, we ship to all metro and regional areas America wide. |
Return
| Q: Can I return the goods if I am not satisfied? |
| A: We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. |
| Q: What about the return request? |
|
A: To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. |
Other
| Q: Do you accept product customization? |
| A: No, but if you quantity is big enough maybe you can contact us. |